About Us

Our mission is to create freedom of time, freedom of choice, and freedom from worry.

We do this by continually re-imagining and innovating the way moving and delivery should work.

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Our Story

Dolly was created to re-imagine the big and bulky item delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price. After delivering more than one million items, we are the leading on-demand delivery service trusted by retailers like Lowe's, Costco, Crate & Barrel, Big Lots!, and many more.

Headquartered in Seattle, Dolly is currently operating in 35 cities, expanding quickly, and will soon be nationwide. We are passionate about creating a customer-centric brand that brings customers back time and time again. Our team is ambitious and humble, with innovation at the core of everything we do.

The Team

Founders & Leadership

  • Mike Howell

    Mike Howell

    Co-Founder & CEO

  • Kelby Hawn

    Kelby Hawn

    Co-Founder & Sr. Product Designer

  • Kevin Shawver

    Kevin Shawver

    VP of Marketing

  • Jay Sackos

    Jay Sackos

    VP of Sales

  • Alex Berg

    Alex Berg

    VP of Product

  • Casey Klaus

    Casey Klaus

    Executive Assistant

  • Ryan Marshall

    Ryan Marshall

    Director of Analytics & Business Intelligence

  • Jeremy Holmes

    Jeremy Holmes

    Director of Operations

Business Development

  • Kevin Cullum

    Kevin Cullum

    Partnership Manager

  • Jasmine Smith

    Jasmine Smith

    Market Manager

  • Sam Cohen

    Sam Cohen

    Account Manager

  • Craig Lough

    Craig Lough

    Director of Enterprise

Marketing & Helper Team

  • Milo Dowling

    Milo Dowling

    Helper Program Manager

  • Jeff Moon

    Jeff Moon

    Helper Operations Specialist

  • Peter Jensen

    Peter Jensen

    Helper Recruiting Administrator

  • Richard Kanichuk

    Richard Kanichuk

    Marketing Manager


  • Alex Marga

    Alex Marga

    Support Manager

  • Miranda N. Benson

    Miranda N. Benson

    Ops Communications & Training Manager

  • Kellie Walker

    Kellie Walker

    Claims & Escalations Specialist

  • Pear Sutarat

    Pear Sutarat

    Support Associate


  • Mary Bush

    Mary Bush

    Sr. Software Engineer

  • Andrei Dan

    Andrei Dan

    Mobile App Team Lead

  • Clare Krawitz

    Clare Krawitz

    UX Product Manager

  • Alice Huang

    Alice Huang

    Enterprise Software Engineer

  • Miles Ranisavljević

    Miles Ranisavljević

    iOS Developer

  • Nick Etzel

    Nick Etzel

    Software Engineer

  • Volker Einsfeld

    Volker Einsfeld

    Platform Team Lead

  • Mark Strelecky

    Mark Strelecky

    Jr. Platform Engineer

  • Phillip Procyk

    Phillip Procyk

    Sr. Software Engineer

  • Ian Thomas

    Ian Thomas

    Software Engineer

  • Kyle McGourty

    Kyle McGourty

    Software Engineer

  • Mikio Stewart

    Mikio Stewart

    Site Reliability Engineer

  • Ryan Hicks

    Ryan Hicks

    Director of Product Engineering

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